On 27th October 2017, Jumia Travel Uganda officially launched its new Travel Agency at Pan Africa House on Plot 3, Kimathi Avenue next to Kampala Casino. This will allow the company to be physically on ground and closer to the people as the new travel agency is in the Central Business District.
Jumia Travel’s major aim is to make Hotel and Flight bookings easier for customers in the event they are unable to book on the online platform. With over 300,000 hotels around the world, 30,000 hotels in Africa and 1,000 plus hotels in Uganda and more than a hundred flight companies as partners, Jumia Travel aims to democratize travel by reducing travelling cost, providing the largest inventory of properties and granting local & high-quality services to become the one stop travel shop in the continent.
The new travel agency will be providing the following services; Hotel reservations, Flight and Ticket bookings, Visas, Meetings, Conferences, Events, Airport Transfers, Holiday Tour Packagesp
Opening hours are Monday -Friday (9am -7pm) and Saturdays (10am -3pm) with 24 hour customer care on the customer service line-0776112151
Country Manager on the launch of the new travel agency says “Jumia Travel’s new office is testament that Jumia Travel is here to stay, with focus on building long term relationships and bonds with its growing clientele and providing all travel services at very great costs”
Lee from South Korea was one of the first clients at the agency, he was pleased that there were several hotel options to choose from and that there was a wide price range that can accommodate all, “the service is good and the travel advisors are very helpful with the information they offer”